Track My MacBook Repair
Want to know where your repair is? Enter your ticket number and we’ll send you a live update, from diagnosis through to ready for collection.
Component-level repair · Genuine-grade parts · 380+ reviews
Done by Dan's bench · Free pickup & delivery across Dubai
Track Your Repair
Enter the ticket number from your repair receipt. We\u2019ll pull up your machine and send the live status straight to your WhatsApp.
Get your ticket
You receive a ticket number when your MacBook is booked in.
Enter it here
Type your ticket number above and tap check status.
Live update
We reply on WhatsApp with exactly where your repair is.
Why bring it to MacTech Pro
- We repair the board at component level, not just swap it. On the M1, M1 Pro and M1 Max, a single failed component is usually the whole fault. Repairing that part is cheaper than a board swap and keeps your storage and data intact.
- Free, honest diagnosis and a fixed price first. You see the real fault and the real cost before any work. No fix, no fee.
- Genuine or OEM-grade parts, fitted and tested. That matters more on these models, where the mini-LED display and large batteries are expensive to get wrong.
- Work done by Dan's bench. Power-rail diagnosis and micro-soldering on Apple Silicon by one of Dubai's more experienced technicians, with 380+ reviews behind the shop.
- Your data comes first. These are pro machines, and we treat the data on them as the priority on every board and liquid job.
- Free pickup and delivery across Dubai, secure courier to the rest of the UAE, and a 3-month warranty on the repair.
Who does the work
Dan
Dan runs the bench at MacTech Pro and handles the board-level work himself: power-rail diagnosis, micro-soldering and data recovery on Apple Silicon Macs, including the M1, M1 Pro and M1 Max MacBook Pro. If another shop has told you the board is dead or the repair isn't possible, he's usually the one who proves otherwise. Every repair described here is carried out or checked by his team. Meet the technician →
Serving all of Dubai
Searching for MacBook repair “near me”? MacTech Pro collects and delivers free across Dubai, and ships securely UAE-wide. Areas we regularly cover:
Tracking your repair — questions
Enter the ticket number from your repair receipt on this page and tap check status. We’ll send you a live update on WhatsApp telling you exactly where your repair is.
It’s on the receipt or confirmation you received when your MacBook was booked in with us. It usually looks like MTP-1042. If you can’t find it, message us and we’ll locate your repair by your name and phone number.
As fast as we can reply on WhatsApp during working hours. You’ll get a clear status, such as in diagnosis, awaiting your approval, under repair, or ready for collection.
Yes. Pickup repairs get a ticket number too, and you can track them here or simply reply to your WhatsApp thread with us for an update at any time.